“Attention Investors

  • 1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
  • 2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • 3. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.
  • 4. Prevent unauthorised transactions in your account. Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Issued in the interest of investors.
Risk disclosures on derivatives
  • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
  • On an average, loss makers registered net trading loss close to ₹50,000.
  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.
ESCALATION MATRIX
Details Contact Person Address Contact No. Email Id Working Hours
Customer Care CS Team Chandarana House, Dr Radhakrishnan Road, Nr Kathiyawad Gymkhana, Rajkot – 360001 Gujarat 0281-6199100 mcibpl@chandaranaonline.net Monday to Friday (9:30 am to 7:00 pm)
Compliance Officer Sonia Kahlon Chandarana House, Dr Radhakrishnan Road, Nr Kathiyawad Gymkhana, Rajkot – 360001 Gujarat 022-69120027 sonia.kahlon@marwadigroup.in Monday to Friday (9:30 am to 7:00 pm)
Managing Director Amish J. Chandarana Chandarana House, Dr Radhakrishnan Road, Nr Kathiyawad Gymkhana, Rajkot – 360001 Gujarat 0281-6199155 amish@chandaranaonline.net Monday to Friday (9:30 am to 7:00 pm)
If not satisfied with the response of MCIBPL you can lodge your grievances with SEBI at https://smartodr.in/login or you may also write to any offices of SEBI.
For any queries, feedback or assistance, please contact SEBI Office on Toll Free help line at 1800 22 7575 / 1800 266 7575.